H Peter T Posted April 20 Report Share Posted April 20 I bought ufile online this year and am now ready to file my taxes however after paying the $20 for the software I now have to pay another $14. to remit my wife's return. I've never had to pay an additional fee for my wife before. I thought that every purchase included an extra 4 returns. I have used ufile for many years but I will be looking for different tax software next year. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 20 Report Share Posted April 20 Hello H Peter T, You purchased the Family Head Promo versus the Family Promo. It is good for one tax return and two dependants, not a Spouse. The Spouse tax return is $14.00 extra.(2023) Sorry for the confusion We can offer you a voucher for $7 off the Spouse Return Please contact UFile Support and include above note. Please open a request ticket on-line at https://www.ufile.ca/contact/contact-us For telephone support, please call: 1-888-633-8414 (M-F 900 - 2100 ET) **Note that at this time wait times may be longer than usual** Quote Link to comment Share on other sites More sharing options...
GDy Posted April 22 Report Share Posted April 22 I have the exact same issue. This came as a surprise to us. I've been using uFile for more than 20 years and this was never a problem before. I ask for a voucher code and I was given a $2 discount only. This is quiet dissapointing and unfair after finding this exact same issue in this online community. Quote Link to comment Share on other sites More sharing options...
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