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Extra Charge for my wife this year

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I bought ufile online this year and am now ready to file my taxes however after paying the $20 for the software I now have to pay another $14. to remit my wife's return. I've never had to pay an additional fee for my wife before. I thought that every purchase included an extra 4 returns. I have used ufile for many years but I will be looking for different tax software next year.

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Hello H Peter T,

You purchased the Family Head Promo versus the Family Promo. It is good for one tax return and two dependants, not a Spouse. The Spouse tax return is $14.00 extra.(2023)
Sorry for the confusion 
We can offer you a voucher for $7 off the Spouse Return

Please contact UFile Support and include above note.
Please open a request ticket on-line at https://www.ufile.ca/contact/contact-us

For telephone support, please call: 1-888-633-8414 (M-F 900 - 2100 ET)
**Note that at this time wait times may be longer than usual**

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I have the exact same issue.  This came as a surprise to us.  I've been using uFile for more than 20 years and this was never a problem before.   I ask for a voucher code and I was given a $2 discount only.  This is quiet dissapointing and unfair after finding this exact same issue in this online community.

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