file not opening up

[Gardener]

When I launch 2023 file the names appear from the previous year, however I cannot enter any information.When I click on theme nothing will open up to allow the information i.e. tax slips etc. to be entered.

[Geo123]

Hello Gardener

Please contact UFile Support so we may review the file confidentially. Please include above note and a screen shot.
Please open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us