jenn19 Posted April 23 Report Share Posted April 23 I went to file a clients taxes tonight and I received this message: I have not e-file them just saved their file. How do I assign a new e-file number to them? thanks Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 24 Report Share Posted April 24 Hello jenn19 REFILE error 78 / EFILE Error code(s):78 ------------------------------------------ The federal T1 return is rejected by the CRA with error code 78. Rejection code text: 78 - According to the Canada Revenue Agency's records, the document control number on this record has already been used on an accepted EFILE return. *Already EFILED According to the Canada Revenue Agency’s records, the document control number on this record has already been used on an accepted EFILE return. *Verify SIN is not from another client ELSE contract the CRA. Quote Link to comment Share on other sites More sharing options...
jenn19 Posted April 26 Author Report Share Posted April 26 I have double-checked the SIN, if I save the document and then go to file at a different date, then it won't e-file I don't file until payment has been received If I re-do the file then I have to use another one of my codes. Is there any way around this and just attach another document number to this? Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 26 Report Share Posted April 26 Hello jenn19, Please contact the CRA 1-800-959-8281 for inquiries related to individuals. Telephone numbers – Canada Revenue Agency / CRA wait times: https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.