Jump to content
Français

download does not work, loops for hours


Recommended Posts

Hello Jim Croft,

 

If message is :    [] [] [] [] [] []Keeps loading 

>>Keeps loading >> must click Next in CRA window

image.png

 

 

If you cannot autofill, there are many issues you have to verify before:

 

*If you have the message “loading…”on the UFILE screen, have you clicked “Next” on the secondary screen that opens from the CRA – may be hidden behind your active screen.

*Make sure your password and access is up to date with the CRA website.

*Make sure no anti-virus or firewall is preventing download.

*Temporarily disable your VPN (if you have one).

*Make sure your TLS 1.1 and TLS 1.2 are checked in the security settings of the Control Panel.

OR the CRA Servers are overloaded. Try again at off peak hours.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...