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No Medical line under Interview Setup

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I am trying to complete my partner’s 2023 return (she has her own Ufile account), unlike my return, or her’s from 2022, her new 2023 return has no line under Interview Setup for Medical expenses. It is just not there. I have sent a report to Ufile but haven’t received a reply in 3 days. Can anyone help.

I have a screen shot but it exceeds the size limit.



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