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Returns not received


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Neither of our returns have been received. Ufile wants me to pay again to print them so I can mail them. Not impressed. This is the second year this happened, last year I printed them and had to send them in. This year I decided to save the paper but again Netfile did not work!

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Hello Patricia Smyth,

There is no extra charge to print the tax return.  IF the returns were not received (Netfiled) then there is another issue with the file.

Please contact UFile Support so we may review the file confidentially. Please include above note.
Please open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us

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