Geo123
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Hi
Why is the software saying I cannot Netfile (QC) because the client has a SIN beginning with 9.
The spouse has one beginning with 9 and does not have the problem.
Also a 16 yr old dependent cannot be Netfiled because there is no SIN. She does not have one and the field is blank!
stella
stellazapp@gmail.com
514-244-6552
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Hello Stella ,
Your social insurance number (SIN) begins with a zero. Only newcomers to Canada with a SIN starting with zero are eligible to use NETFILE. There may also be other factors affecting the Netfile. You can contact the CRA. For the Dependant you can mail the tax return.
To contact CRA :
Contact the CRA
1-800-959-8281 for inquiries related to individuals.
Telephone numbers – Canada Revenue Agency / CRA wait times:
https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html
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Hello everyone.
I'm using Ufile 2023 (u23 extension)
I created my individual tax file (Family Head ) without specifying a dependent. I have also created another tax file for my independent that I would like to merge with mine (it was file previously, now an dependent.
Is there a way to merge the two independent files without having to re-type all the data?
Thank you.
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Hello websters111,
Unfortunately there is no automated way to merge the files, you must enter the data manually.
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I have loaded UFILE 2023 4 users for Windows 10 and the software is working except when I try to do a file update I have the message "Unable to locate UFILE 2023". How should I proceed to correct this problem?
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Hello COTTSRUFS,
Please Unistall and reinstall UFile.
Uninstall:
To remove UFile * for Windows, follow these instructions:
1. Go to "Start".
2. Go to "Settings".
3. Select "Control Panel".
4. In the "Control Panel", select "Programs and Features".
5. Locate UFile * and right click to « Uninstall » or « Remove »Reinstall:
Download and install the latest version as follows:
1. Download the latest version (which includes all updates) at: https://www.ufile.ca/products/cvitp
2. Save it to your Desktop OR Downloads.
3. Install the program using the instructions for the situation that applies to you:
a) Installing for the first time:
Double-click the file on your Desktop OR Downloads. Follow the instructions displayed on the screen.
b) Older version of UFile 20xx already installed:
Double-click the file on your Desktop. When asked to "Repair" or "Remove", select "Remove".
Double-click the file on your Desktop a second time. Follow the instructions displayed on the scren.
VERY IMPORTANT! During the installation, the software will ask you the folder of the application.
If the folder by default is C:\Program Files 9x86) \UFile 2023, please click the "Change" button, and enter it manually: C:\UFile 2023.
After reinstalling reboot the pc.
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Help! 🙂 I keep getting this message no matter what I do! You cannot currently NetFile the Quebec return. Please review the following reasons, and make corrections when possible. If an (*) appears at the end of an explanation below, it denotes a NETFILE exclusion (i.e. the return cannot be transmitted). You must enter a valid home telephone number. Click here to fix Include the area code, and ensure that you..
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Hello LindaW,
If you are getting a reject from Revenu Québec regarding an invalid telephone number, please follow the steps below:
Go to your spouse's "Interview" section.
On the "Spouse Identification" page, answer "Yes but different phone number" to the question “Do you have the same address as your spouse?”
Click "Next" at the bottom of the page.
Enter your phone number in the "At home" field. Leave the other fields blank.
Then try to submit your tax return again.
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I previously had all my tax years ufile programs on my desktop PC but when I had all my info transferred to my new laptop, the ufile programs did not transfer. I can't see where I can re-download my previous years that were installed via download. And I do have CDs to reinstall older tax years (I need to help someone who needs to go back to 2012). Your instruction/assistance will be appreciated.
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Hello BRENDA LEGACE,
To reinstall UFile you can download from here :
https://www.ufile.ca/products/cvitp
Useful Links:
CRA CVITP website
Previous Versions: 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011. < - -- Click UFile years(s) requiredFor the data files :
UFile File Transfer
To transfer your Ufile files ie tax returns to a new computer, please follow these steps:
1- Transfer the data files from the old computer to the new computer. These files' names have the extension ".uxx", where xx are the last 2 digits of the tax year (e.g. ..u21)
2- If your tax returns were also saved as .pdf files, you can transfer them as well to the new computer.
NOTE: For security reasons, we suggest that you transfer all files using a USB memory stick.
Service - Transfer data files by using a USB memory stick
1. Plug the USB flash drive into a USB port on the old computer.
2. Find a place on your USB drive to store the copied files. You can create a new folder.
3. Drag the file(s) from the computer to the USB drive. Dragging a file to the USB drive will create a new copy of the file without deleting the original on the USB drive.
4. To ensure you do not harm the data on the USB drive, you need to safely eject the drive. At the bottom right corner of the screen by the clock, find the USB icon (depending on your version of windows, it may have a green checkmark over it). Right-click the icon, then choose "Safely eject".
When the confirmation that says, "It's safe to unplug your device" will appear, you can remove the USB drive from the port.
5. Plug the USB flash drive into a USB port on the new computer.
6. Open your flash drive with Windows Explorer.
7. Find the files you want to transfer.
8. Right click on these files and choose the option "Copy".
9. Paste them to the new location.
10. Safely remove your flash drive.
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