latitudeqd Posted April 12, 2022 Report Share Posted April 12, 2022 I just wondering if anyone has run into this error message when netfile the tax return I contacted CRA , the customer rep suggests this is not one of their error code and recommend seeking help from software provider Quote Link to comment Share on other sites More sharing options...
Kevin Kozakewich Posted March 8, 2023 Report Share Posted March 8, 2023 https://www.canada.ca/en/revenue-agency/corporate/contact-information/online-chat.html Online Chat Result: Thank you for waiting. Unfortunately, with this error code, you will need to call us as I do not have access to your account through the online chat. Please contact an Income Tax Enquiries agent at 1-800-959-8281 from 8 a.m. to 8 p.m. Monday to Friday and 9 a.m. to 5 p.m. Saturday (local time). I called the number. Phone Call Result: After 1 hour of holds, transferring, and the person who answered asking rigorous security questions in which I answered all accurately, they said they do not believe that I am actually the account holder and locked even more of my account. Apparently now my only option is to send snail-mail back and forth in attempts to verify my identity.. They wouldn't even give me whatever form or information I need to snailmail my center.. Quote Link to comment Share on other sites More sharing options...
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