Beth Smith Posted April 3, 2023 Report Share Posted April 3, 2023 I have used this product for several years. I have completed our returns and I am getting an Electronic Filing error. I can't currently file the Federal return. It is pasted Feb 20, 2023, so it should be no problem. I am thinking it has to do with the Download where you click on retrieving tax information. When I attempt the download I get the error:Error connecting to the CRA server. I do not want to have to print each page of 5 returns, then mail them all off. Any help will be appreciated. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 4, 2023 Report Share Posted April 4, 2023 Hello Beth Smith, Please try at off-peak hours as the CRA servers are very busy now and would be experiencing high traffic. Quote Link to comment Share on other sites More sharing options...
Beth Smith Posted April 4, 2023 Author Report Share Posted April 4, 2023 I have. If my antivirus is expired, could that really do it? Not sure if it is but I will try that. I tried at 8am this morning with no luck. Quote Link to comment Share on other sites More sharing options...
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