octaprimeinc Posted May 1, 2023 Report Share Posted May 1, 2023 Ufile your system issue has been going on for the better part of the day with no resolution and now it is not letting users login. If the Ufile cannot maintain system uptime on the MOST important day of the tax year then I will be filing through another solution next year. I have had enough with the archaic system that has not changed in decades. Hoping we will be able to file before the deadline. if not, we expect ufile to take responsibility. This is beyond ridiculous and only in Canada, this level of incompetence and mediocrity is tolerated. Quote Link to comment Share on other sites More sharing options...
Mario B Posted May 1, 2023 Report Share Posted May 1, 2023 I agree their service is horrible and I’ve been trying to reach them and the customer service is even worse than the application itself. Hopefully they get their act together before tomorrows deadline. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted May 1, 2023 Report Share Posted May 1, 2023 The issue has been resolved. We apologize for the inconvenience and thank you for your patience. Quote Link to comment Share on other sites More sharing options...
LHH Posted May 1, 2023 Report Share Posted May 1, 2023 the issue has not been resolved at all - your company is a joke Quote Link to comment Share on other sites More sharing options...
Tim B Posted May 1, 2023 Report Share Posted May 1, 2023 Geo123, Who verified the issue is resolved ? IT IS STILL THERE!!! Please do not make no sense comments and delay us more, TODAY is the last day! Is UFILE aware of this? I have been asking since yesterday, if it is beyond your capability to fix it, please let us know at least earlier so we can look at other solution to submit our TAX. Why no one is replying about refund for already paid in advance accounts? Quote Link to comment Share on other sites More sharing options...
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