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Posted

Running a brand new HP laptop I7 with Windows 11 and things aren't working properly.

I am fed up with brand new technology that people just can't seem to communicate with each other to get things working easily. We have to spend hours and hours looking and searching for stupid patches and ways to get around this new and improved technology. Waste our precious time to fix your problems. When will companies design something that WORKS period without having to bust our balls to search for the holy grail.

Had issues with the installation of UFILE, made an exception in the ANTI-VIRUS SOFTWARE and all...but noooooooooo.....there is an error again. Had to search in the UFILE forum to find a way around it. In the end, had to download the UNZIPPED version and then install it.

Today, wanted to continue working on our taxes, went into UFILE 2023 and to discover again that the UPDATE does not want to install: "An error occurred installing the package. Windows installer returned '1601'.

What the hell do I have to do now... and for good.

 

Thank you for you time.

ufile update not working.png

Posted

Hello Nead,

Please uninstall and reinstall UFile.

Uninstall:
To remove UFile * for Windows, follow these instructions:
1. Go to "Start".
2. Go to "Settings".
3. Select "Control Panel".
4. In the "Control Panel", select "Programs and Features".
5. Locate UFile * and right click to « Uninstall » or « Remove »

Reinstall:
Download and install the latest version as follows:
1.    Download the latest version (which includes all updates) at: UFile 2023 :
https://cdn.ufile.ca/ufile/UF2023ANGH8GGHVFENB237KL3KOQ8/ufile2023.zip
   
2. Save it to your Desktop OR Downloads.
3. Install the program using the instructions for the situation that applies to you:
a) Installing for the first time:
 Double-click the file on your Desktop OR Downloads. Follow the instructions displayed on the screen.
b) IF Older version of UFile 20xx already installed:
 Double-click the file on your Desktop. When asked to "Repair" or "Remove", select "Remove".
Double-click the file on your Desktop a second time. Follow the instructions displayed on the screen.
VERY IMPORTANT! During the installation, the software will ask you the folder of the application. 
If the folder by default is C:\Program Files 9x86) \UFile 2023, please click the "Change" button, and enter it manually: C:\UFile 2023.
After reinstalling reboot the pc.

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