HaroldHecuba Posted March 19 Report Posted March 19 I have been usung ufile for a number of years without problems. This year, after I filled in all relevant information and proceeded to STEP 4, Tx Return, the pop-up asked me if I'm ready to pay. I click on the Buy Now button and get a screen that simply says, "Oops, something has gone wrong." No other explanation. No way of going forward. WTF? Quote
Geo123 Posted March 19 Report Posted March 19 Hello HaroldHecuba, Please logout and clear your cache. If you are using Microsoft Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window. Safari (Mac) with the Option-Command-E. Log back in. The error should be gone. Quote
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