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Oops, something has gone wrong.


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I have been usung ufile for a number of years without problems. This year, after I filled in all relevant information and proceeded to STEP 4, Tx Return, the pop-up asked me if I'm ready to pay. I click on the Buy Now button and get a screen that simply says, "Oops, something has gone wrong." No other explanation. No way of going forward. 

WTF? 

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Hello HaroldHecuba,

Please logout and clear your cache.

If you are using Microsoft Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window.

Safari (Mac) with the Option-Command-E.

Log back in.  The error should be gone.

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