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Downloading and accepting CRA data using ipad

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When I download and accept my information from CRA into ufile, the process completes successfully but I also see the words “No data to display. You must complete the Retrieve tax information page”.   Yet I have already completed the retrieve tax information page.   And I can see from my CRA file that lots of T3 and other forms are ready for 2023.   

Can anyone explain what the obstacle is?  Could it be that I am doing this using ipads rather than a computer?   The process did work last year and the year before using the same iPads.

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