Jules831 Posted April 28 Report Share Posted April 28 I am doing my daughters taxes for her like many years past. We can't sign in to her account because it doesn't accept her password, so she asked for a password reset. She received the email saying the reset request was received and that she would receive another email with the link to reset her password. She does not receive the link, instead I receive it at my email address and when I hit the link it resets my ufile account password, not hers. How can this be happening. We have tried so many times and it does not send her the reset link, it sends it to my email. Quote Link to comment Share on other sites More sharing options...
Geo123 Posted April 29 Report Share Posted April 29 Hello Jules831, Please try again - there was a technical issue on Sunday morning. Thank you for your understanding. Quote Link to comment Share on other sites More sharing options...
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