"Warning" message about invalid amount, but don't know where and clicking "Review your data" just loads forever

[Abslom Rob]

On the "review" page, there are a bunch of warnings that say "The value for this field is lower then the required minimum", and there's a link that says "Click here to review your data".  However, clicking that link just jumps to the Interview panel, and I see "Loading" forever.  The amount shown does no appear on any of the screens on the interview tab.

[ThelK]

I have the same message and can't do anything about it.  Advice anyone?

[Denis K]

Hi,

There must be an incorrect data entry within the interview. Please verify the data entry or please submit a ticket to support@ufile.ca for assistance as soon as possible.

Thank you,

[JWhiskey]

I have the same error and I have triple checked everything. 

[JWhiskey]

I have the same error and I have triple checked everything. 

[JWhiskey]

It's not an input issue as when I click to review data it just spins and does not take you to the error... it's not an input error from what I see it's a program error. If it was an input error it would take you to the problem. but it does not take you to the problem and just keeps loading.....never ending loading 

 

[CMK]

I get the same error.

The value for this field is lower than the required minimum.

yet the "click here to review your data" doesn't do anythings

[G-Hiotis]

Based on what I've read so far on the forum it appears that this issue arises after the Tax Data Download from the CRA. Kindly consider contacting support and providing an anonymous extract of your file. To assist you with the issue the need the exact diagnostic that is providing issues and a sample of the data entered in the interview pages.

[SKTO]

Same problem. I've opened a support ticket to try to get a resolution.

[SFujita]

After opening a support ticket (and not even receiving the usual unrelated suggestions!) I just reopened UFile web after leaving it for a bit more than two hours. The negative value warnings have disappeared. Everything seems back to normal now.

[SKTO]

I received the suggestion to try another browser. This morning, I tried that (Edge instead of Chrome) and it worked. I then logged in using Chrome as I was before, and that now works. It appears that they fixed the problem overnight, probably because enough people reported it.

[Steve1007]

I had the same problem.  I'm using the downloaded app.   Based on SFujita's recommendation, I just closed the app and re-opened it and the warnings were gone.

[JohnA]

Same problem here. Saving the file, closing UFile, opening the file, makes the problem go away. It’s related to downloading your data from the CRA. I have simply ignored the warning though and everything appears to work properly.

[JC1]

I had the same annoying errors. I tried FireFox then Chrome. Finally I logged out of the chrome Ufile session and then logged back in, warning errors were gone. 

 

[RKH]

This problem seems to occur when you use the feature to "CRA Autofill My Return".  I had no errors when i manually entered the data but then when i downloaded from CRA to ensure I had all my data, then the errors appeared.  I will try the logging in and logging to see if that fixes the issue.

[almo]

Yes, immediately after i downloaded CRA autofill i received the errors.  After closing and reopening the app, they disappeared. My concern is that there may be hidden numbers somewhere embedded in my tax form that give incorrect results and CRA will come back later with an audit saying we are doing something wrong.  Any further info from ufile support team?

[Sheri YYC]

6 hours ago, almo said:

Yes, immediately after i downloaded CRA autofill i received the errors.  After closing and reopening the app, they disappeared. My concern is that there may be hidden numbers somewhere embedded in my tax form that give incorrect results and CRA will come back later with an audit saying we are doing something wrong.  Any further info from ufile support team?

Same problems.  I tried logging in and out with no change.  Tried to delete one of the downloaded information slips to start over but got a different error message and program locked up so I logged out again.  Closed the browser and then logged back in and all warnings have disappeared.  Hope that's the end of it.

[TucDream]

Thank you for the suggestion.  I have the app & the phantom negative numbers were there.  At the suggestion of this thread I closed the app & restarted ... all phantoms are gone.  I had just done the initial interview process & downloaded the slips from CRA ... nothing more.