Johnathan Posted February 28 Report Share Posted February 28 Message reads as "Unable to retrieve T5008 (Statement of Securities Transactions) tax slip information: the amount of data is too large." UFile describes that autofill service can receive up to 500 slips, meanwhile I am attempting to upload around 120 slips. It worked last year with much more data, almost lagging out the browser window, but still worked with around 400 slips at the time nonetheless. My question is, is 500 slips not the limit or is a softcap enabled? Did something change from last year to prevent me from using the service this way? Any help is appreciated. Thanks Quote Link to comment Share on other sites More sharing options...
Dadetective Posted March 5 Report Share Posted March 5 I'm getting the same error message (Message reads as "Unable to retrieve T5008 (Statement of Securities Transactions) tax slip information: the amount of data is too large) and I have about 100 T5008 slips. Quote Link to comment Share on other sites More sharing options...
D E Posted March 14 Report Share Posted March 14 I'm also getting the same error message. I have about 60 T5008 slips. BTW, does anyone at Ufile provide answers to the issues on this forum or is it just for users? Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 14 Report Share Posted March 14 Hello D E, UFile's ability to absorb downloaded data is a function of computer memory (as well as internet speed and network latency) and the other data in your file. Issues have also arisen when a T5008 contains a corrupted or bad record eg. T5008 with a NULL value where it should not be. Of note, keep in mind that the broker is not obligated to divulge the actual Actual Cost Base (ACB) of your transactions to the CRA; therefore, although you may be able to import the data without data entry into UFile it does not necessarily mean that the data is accurate and complete. Quote Link to comment Share on other sites More sharing options...
D E Posted March 14 Report Share Posted March 14 Maybe you can help me with this. My computer has 20GB available, Internet speed is 176 Mbps, latency is 9ms. I've gone through all the slips and don't see anything missing. I can't speak to "the other data in your file" since that is a Ufile measurement that I don't have access to. The fact that more info may have to be added once the slips are down loaded seems to have nothing to do with the problem. Jonathon, in his post of Feb. 28, mentions that "UFile describes that autofill service can receive up to 500 slips". I am trying to download 58 slips. What am I missing here? Quote Link to comment Share on other sites More sharing options...
billygoat Posted Wednesday at 04:58 PM Report Share Posted Wednesday at 04:58 PM This is a critical problem. I will not be using UFILE again if it doesn't get resolved. Quote Link to comment Share on other sites More sharing options...
D E Posted Thursday at 06:35 PM Report Share Posted Thursday at 06:35 PM Well, guess what. Because I've been getting what appear to be obfuscating answers from UFile on my email queries, I tried Turbotax. The T5008 slips downloaded without a hitch. This appears to be more evidence that UFile has a problem that they believe is not urgent enough to fix or even acknowledge. I hope I'm wrong about this but I can't wait around much longer. Quote Link to comment Share on other sites More sharing options...
D E Posted Friday at 12:59 AM Report Share Posted Friday at 12:59 AM You will also want to be careful with T5 slips. UFile missed one on the download that the other system picked up. Quote Link to comment Share on other sites More sharing options...
D E Posted Sunday at 12:00 AM Report Share Posted Sunday at 12:00 AM Several users are having issues. Check out forum> T5008 too many entries when downloading form CRA Quote Link to comment Share on other sites More sharing options...
D E Posted Sunday at 02:44 PM Report Share Posted Sunday at 02:44 PM And Auto-fill not working for any T slips when there are more than 500 T-5008 Quote Link to comment Share on other sites More sharing options...
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