GKoz Posted March 1, 2023 Report Share Posted March 1, 2023 I'm getting an error message that says "Both fields have to be filled" on the T4A page. On my T4A slip that I received I only have Box 018, lump sum payment received and the Box 022 for income tax deducted. When I enter this information, Ufile will not calculate my tax return, because it requires "both fields" filled out, but it does not specify what fields exactly. I tried many different variations to try and fix this error with no luck. Anyone has any suggestions? Thanks, Quote Link to comment Share on other sites More sharing options...
Curmudgeon Posted March 1, 2023 Report Share Posted March 1, 2023 Did you fill in the box to the left of Box 018? Quote Link to comment Share on other sites More sharing options...
smflut Posted March 6, 2023 Report Share Posted March 6, 2023 I have a similar issue. The actual T4A slip has an amount in Box 018 and in Box 108. In U-File, this shows up as two lines for Box 018. To the left of one box, the note related to Box 108 is selected from the dropdown, but when I downloaded the slips from the CRA website it didn't populate anything in the box to the left of the one that has the actual Box 018 amount in it. U-File needs me to select something from the dropdown box on the left, but I have no idea which line to pick. Quote Link to comment Share on other sites More sharing options...
Nol Posted March 23, 2023 Report Share Posted March 23, 2023 On 3/5/2023 at 5:42 PM, smflut said: I have a similar issue. The actual T4A slip has an amount in Box 018 and in Box 108. In U-File, this shows up as two lines for Box 018. To the left of one box, the note related to Box 108 is selected from the dropdown, but when I downloaded the slips from the CRA website it didn't populate anything in the box to the left of the one that has the actual Box 018 amount in it. U-File needs me to select something from the dropdown box on the left, but I have no idea which line to pick. I am having exactly this issue also. I tried selecting each option and end up owing what seemed like an unreasonable amount unless I choose the non-resident options which do not apply to me. I got a second opinion by entering my numbers into TurboTax online and there was no awkward questions about box 18 and the amount owing came out much closer to the amount I was expecting and 1/3 of what ufile tells me that I need to pay. Has anyone figured this out? Quote Link to comment Share on other sites More sharing options...
TaxJames Posted March 2 Report Share Posted March 2 I have the same problem, and some options lead to a refund, others to a balance owing! Quote Link to comment Share on other sites More sharing options...
Geo123 Posted March 3 Report Share Posted March 3 Hello TaxJames, The problem is not clear above. Under Lump Sum payments there is a missing field to the left of Box 018 which the issuer of the slip must provide. You can open a request ticket and submit a request on-line at https://www.ufile.ca/contact/contact-us Quote Link to comment Share on other sites More sharing options...
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