Geo123

The issue has been resolved. We apologize for the inconvenience and thank you for your patience.

The issue has been resolved. We apologize for the inconvenience and thank you for your patience.

The issue has been resolved. We apologize for the inconvenience and thank you for your patience.

The issue has been resolved. We apologize for the inconvenience and thank you for your patience.

The issue has been resolved. We apologize for the inconvenience and thank you for your patience.

The issue has been resolved. We apologize for the inconvenience and thank you for your patience.

The issue has been resolved. We apologize for the inconvenience and thank you for your patience.

Hello Cbheper, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here.

Hello Prothee, These are both CRA issues. Error Code 21 CRA Result Code: 21 The Canada Revenue Agency was unable to accept your return, as your NETFILE Access code did not match our records. Make sure you have the correct NETFILE Access Code (NAC). Make sure you have the correct NETFILE Access Code (NAC). CRA Result 15 Your account is locked, if you need assistance please contact us

Hello bandeirasharma, Thank you.

Hello DSR, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here.

Hello KM33, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here.

Hello, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here.

Hello JeanE, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here.

Hello CranberryAle, Please verify if you purchased the Family Head Promo versus the Family Promo. Family Head Promo is good for one tax return and two dependants, not a Spouse. The Spouse tax return is $14.00 extra. Please note that the Spouse is not considered a Dependant. How much does UFile ONLINE cost? First family member entered in UFile (family head): $19.95 plus applicable provincial tax and GST Second family member entered in UFile (spouse): $14.00 plus applicable provincial tax and GST Additional family members (dependants)*: $7.00 plus applicable provincial tax and GST

Hello Yury, I just did a 2022 PDF save file and is 374 KB/65 pages - actual size will vary depending on the tax return BUT should not be 42,374 KB.

Hello Alexjac16, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here.

Hello Nadine, You can file a Tax Return for a deceased person if Family Head or Spouse.

Hello Adelis, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here.

Hello Pouyan_ha, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here.

Hello Tim B, Our IT team is working diligently to resolve the issue. We will advise you as soon as possible and provide a posting here.

Hello Nadine, Yes. In Tab 4, at the bottom of the screen, select the PDF Icons : [PDF] Federal Print [PDF] Quebec Print ~~~~~~~For the Instructions~~~~~~~~~~~~~~~~ T1 comparative summary TP1 comparative summary Assembly instructions p1 <- - - HERE Assembly instructions p2 You only need to send to CRA those pages with [CRA] printed on the top left hand corner. CRA - Address: https://www.canada.ca/en/revenue-agency/corporate/contact-information/where-mail-your-paper-t1-return.html RQ : Revenu Quebec Address: Revenu Québec 3800, rue de Marly C. P. 25000, succursale Terminus Québec (Québec) G1A 1A8

Hello Salty33, Please logout and clear your cache If you are using Internet Explorer, Edge, Google Chrome, or Mozilla Firefox you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window Safari Safari with the Option-Command-E Log back in. The error should be gone.

Hello Olga A, Sorry to hear you are experiencing technical issues. Our IT team is working diligently to resolve the issue. We will advise you as soon as possible. Thank you for your patience and understanding

Hello Xiang, UFile was created for use only on English language packs. Language packs use different character coding which the software and the CRA do not recognize. You must change the language of you PC to English (Canada). Depending on your operating system, please follow the instructions: Windows 8, 8.1, 10 Please click on 'Start", then on "Control Panel" and choose "Time & language". Choose "English (Canada)" as current language for non-Unicode programs. VERY IMPORTANT! If you operating system is Windows 10, be sure that the box "BETA - Use Unicode UTF-8 for worldwide language support" is unticked.